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Governance

Hyperspell establishes policies and controls, monitors compliance with those controls, and proves the security and compliance to third-party auditors.

Our policies are based on the following foundational principles:

1

Least Privilege

Access should be limited to only those with a legitimate business needs, based on the principle of least privilege.
2

Consistency

Security controls should be applied consistently across all areas of the enterprise.
3

Defense in Depth

Security controls should be implemented and layered according to the principle of defense-in-depth.
4

Continuous Improvement

The implementation of controls should be iterative, continuously improving effectiveness and decreasing friction.

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Data Protection

Data at rest

All datastores are encrypted at rest. Sensitive collections and tables also use row-level encryption.

Data in transit

Hyperspell uses TLS 1.3 or higher everywhere data is transmitted over potentially insecure networks.

Data backup

Hyperspell backs-up all production data using a point-in-time approach. Backups are persisted for 30 days, and are globally replicated for resiliency against regional disasters.

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Operational Security

Security education

Hyperspell provides comprehensive security training to all employees upon onboarding and annually. Hyperspell’s conducts threat briefings with employees to inform them of important security and safety-related updates that require special attention or action.

Identity and access management

Hyperspell employees are granted access to applications based on their role, and automatically deprovisioned upon termination of their employment. Further access must be approved according to the policies set for each application.

Multi-factor authentication is required for all employees to access company applications.

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Responsible Disclosure

To report a vulnerability, please contact us for a Responsible Disclosure.

Retrieval Augmented Generation